Data Protection Policy-EDUNET

PERSONAL DATA PROTECTION POLICY

 

About This Policy

EDUNET PTE. LTD. (Singapore) – (“EDUNET”) – is committed to comply with the Singapore Personal Data Protection Act (PDPA) 2012 in protecting students and parents’ personal information that has been processed by EDUNET. This document informs you of EDUNET’s policy and practices on data privacy matters, before you provide your personal data to EDUNET. The word “You” or any derivation thereof, as used herein refers to owner of the personal data, which include both the student and the parent/legal guardian of the child.

 

Source of Your Personal Data

Most, if not all, of your personal data was obtained from you directly, either from the following sources or from any other information you provided and this may include:

  • Enquiry Form;
  • Various type of Application and/or Registration Forms;
  • All other School and/or support services related Request Forms;
  • Previous qualification related documents and/or certificates

In some instances, your personal data may have been obtained from external sources including, but not restricted to the following:

  • From third parties such as previous educational institutions, law enforcement agencies and other government entities;
  • Third party service providers and any other future third parties in relation or incidental to the above;
  • Personal data which are available in the public domain.

Personal data which may be collected from cookies through the use of EDUNET’s website is governed by the Privacy Policy. Nonetheless, your rights remain unaffected.

 

What Personal Data Do We Process?

EDUNET needs to collect and process your personal data for various academic, educational and administrative purposes. Generally, the personal data that we collect and process include but is not restricted to: Name, Identification number (NRIC), Passport number, Visa pass, Address, Contact numbers, Personal email address, Photo and images, Nationality, Student’s Gender, Date of birth, Previous qualifications, Parents’/guardian’s marital status, Emergency contact person(s) details, Billing- related information, Employment/occupation.

If the personal data is necessary to initiate any matter with EDUNET, and you refuse to provide the personal data to EDUNET, then EDUNET will not be able to proceed further with your matter.

Sensitive Personal Data

Some of the personal data that we collect and process may include what is defined as ‘sensitive personal data’ under the Act and these include, but not restricted to:

Race, religion, health, records of misconduct and disciplinary action, records of criminal offence, family court orders This sensitive information shall be treated carefully by EDUNET and will only be used for specific purposes. It will not be released to a third party without your explicit consent unless it is necessary to protect your vital interests or requested by government agencies.

 

How Do We Use Personal Data?

The purpose for which personal data is collected and further processed includes, but not restricted to the following:

  • To process application for admission;
  • To manage and respond to enquiries;
  • To maintain students’ personal details, academic and non-academic records;
  • To facilitate co-curricular related activities and other school events;
  • To maintain a student/class register;
  • To provide the relevant administrative support, counselling and pastoral services;
  • To manage the use of facilities such as library, laboratories and so on;
  • To administer the graduation and alumni related events;
  • To administer the tuition fee and other payment;
  • To communicate with students/parents/guardians on any important announcements;
  • To collect information for relevant local or international statutory authorities or exam boards;
  • To contact student’s next of kin in case of emergency;
  • To comply with any regulatory, audit or security related requirements
  • To pursue/collect any sums in arrears by our parents/guardians;
  • To care for the medical needs of students;
  • For all and any other ancillary purposes relating to our provision of service e.g., the supply of computers, iPads, other forms of telecommunications and technology services;
  • Any other purposes related to the smooth running of EDUNET.

 

Provision of Information

The provision of all information requested for in the relevant forms of EDUNET is mandatory, unless specified otherwise, in enabling us to process your application/request and offer our services to you. Should you fail to provide the said information, EDUNET may be unable to process your request and/or provide you with the relevant services.

 

Disclosure of Your Personal Data

EDUNET will keep your personal data confidential unless you have given the written consent to such disclosure or it is within the ambit of permitted disclosures under prevailing laws/guidelines. EDUNET may disclose your information to the categories of third parties as listed below (not restricted to):

  • The Ministry of Education, other relevant government departments/agencies, statutory authorities and industry regulators;
  • The Immigration and Checkpoints Authority (ICA) and its appointed agencies;
  • Foreign embassies and their appointed agencies;
  • The student’s sponsors including his/her parents/guardians;
  • Professional or accreditation bodies;
  • Examination boards;
  • Third parties appointed by EDUNETto provide services to EDUNET such as auditors, lawyers, contractors, printing companies, travel agencies, training organiser and insurance companies;

 

Right to Access and Correct Personal Data

You have the right to access and correct your personal information held by EDUNET under the Act. We will attempt to keep your records complete, accurate and up-to-date. If you have any reason to believe that your records with us are inaccurate, incomplete or not updated, please notify EDUNET in a timely manner. If you wish to request for access to, or to correct data held by EDUNET, or withdraw your consent to the data processing/use of your personal data by us, please forward your request to the Data Protection Officer at: birmingham65sg@gmail.com.

Although, we only process your personal data for purposes as stated above, in the event that your personal data is being processed for other purposes (with your consent), you have the right to request us to stop such processing. You may exercise this right by emailing to the Data Protection Officer. However, if you choose not to provide and/or fail to supply us with such personal data (and/or decide not to give us consent to process your personal data, including explicit consent for sensitive personal data), we will not be able to perform the contract of enrolment or process your application for enrolment with us.

Accordingly, if you decide not to provide the mandatory information to us, it may necessarily mean that the Student Contract may have to be terminated or that an offer of a place of enrolment will not be made.

 

Amendments to This Policy

This Policy may be reviewed and amended from time to time. We will communicate such changes along with the updated Policy on appropriate communication means as may be determined by EDUNET.

 

Disclosure of your information

Authorized personnel within EDUNET will be able to access the information you provide to us. We may also disclose your information to other third parties who act for us for the purposes set out in the policy or for purposes approved by you.

Please note that countries outside Singapore may not always have the same strong data protection laws.

However, we will always take steps to ensure that your information is used by third parties in accordance with the terms of this Privacy Policy.

Unless required or permitted to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

 

IP addresses and cookies

We may collect information about your computer, including where available your IP address, operating system and browser type. This information is statistical data about users’ browsing actions and patterns, does not identify any individual. It is used to inform improvements to the website, for system administration, and to report aggregate information to third parties.

For the same reasons, we use cookies on this Website. Cookies are small amounts of information that we transfer to your computer’s hard drive through your web browser. They tell us when you have visited our site and where you have been. They do not identify you personally, just the presence of your browser.

Cookies make it easier for you to log on and use the site during future visits. They also enable us to provide you with a more personalized service. Should you wish to do so, your browser’s help section should be able to warn you before accepting cookies and how to filter or disable them, although in the latter case, you may not be able to use certain features on our site.

 

Security

We employ security measures to protect your information from access by unauthorized persons and against unlawful processing, accidental loss, destruction or damage. This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. Please help us keep our records updated by informing us of any changes to your email address and other contact details.

 

Online Updates

If you share your personally identifying information via our website, this information will be used only to provide you with more targeted content. We may use your contact information to send further information about our organization or to contact you when necessary. We may contact you by e-mail and/or SMS. If you change your mind about being contacted in the future by any of these means then you may always opt-out of receiving future mailings; see the “Opt Out” section below.

 

Sending us an Email

You also may decide to send us personally identifying information, for example, in an electronic mail message containing a question or comment.

We use personally identifying information from email primarily to respond to your requests. We may forward your email to other employees who are better able to answer your questions. We may also use your email to contact you in the future about our programme that may be of interest.

We want to be very clear: We will not obtain personally identifying information about you when you visit our Website, unless you choose to provide such information to us. Providing such information is strictly voluntary. Except as might be required by law, we do not share any information we receive with any parties outside EDUNET.

If you sign up for one of our email lists, we will only send you the kinds of information you have requested.

We won’t share your name or email address with any outside parties.

 

Opt-Out or Change Your Contact Information

Our Website provides users the opportunity to opt-out of receiving communications from us. You may choose to receive only specific communications or none at all. You may also update your contact information previously provided to us. You cannot remove yourself from our database, but you can prevent unwanted communication.

 

Changes to our Privacy Policy

We may amend this policy from time to time. If we make any substantial changes we will notify you by email.

 

Questions about our policies

You have the right to ask for a copy of the information held by us in our records in return for which we charge a small fee. If you have any questions about this privacy statement, the practices of this Website, or your dealings with this Website, you can contact us at: birmingham65sg@gmail.com.

 

Governing law

These Terms and Conditions shall be governed and construed in accordance with the laws of Singapore, whose courts shall have exclusive jurisdiction, although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or other relevant country.

The confidentiality of your personal data is important and EDUNET has enhanced its processes to comply with the Personal Data Protection Act (2012) requirements. If you have any questions about EDUNET’ compliance with the PDPA, please email to the Data Protection Officer at email: birmingham65sg@gmail.com.